Out of all online marketing strategies that are out there at the moment, Search Engine Optimization (SEO) must be the one with most misconceptions and question marks around it. I think there are many reasons behind all the confusion. First of all there are many dubious SEO companies out there that spread out misleading information, and give away promises that are more than unrealistic. However, I think the main reason is that the industry in large has failed in communicating the idea of SEO to the potential clients. I wouldn’t say that a few rotten SEO apples have misled and confused all prospects (although this has happened too often). I think one major problem is that when SEO companies hire staff for their sales squad, they hire salespeople with the philosophy that anyone can learn and communicate the ideas behind search engine optimization.
I remember when I worked for a large SEO company and they were hiring sales staff. All that mattered was previous sales experience and numbers. In fact they did not control for whether the prospect employees had any experience at all in online marketing and/or SEO. The idea was simply to hire the best possible salespeople and educate them into becoming SEO experts. I was hardly surprised when more than 80% of all new salespeople were fired within 3-6 months of starting, and most of the companies SEO clients were utterly unhappy with the service and solution. I simply don’t believe you can take anyone and turn them into a search engine optimization specialist over night. You need to have a good understanding for the dynamics of the search engines, but also for online marketing as a whole. It doesn’t take a salesperson to sell SEO, it sells itself once explained correctly.
So the lengthy intro aside, what are then the most misconceptions of SEO? I would say that the following misled quotes are the ones I run into most often:
1. “Let us fix your meta tags and you’ll outrank all your competition!”
You might read this and think “come on, no one really gives a lousy SEO pitch like that anymore”. Well you’d be surprised. Again, let me take one of my old workplaces as an example. Let me remind you that this is one of the largest SEO and online marketing companies in the world. My colleague was on phone with one of his prospects and he was going on and on about the meta tags and what difference it would make. I was sitting there not knowing if I should cut off his phone line accidently to save him or take a mind note for a future blog post. Yes, I went with the the mind note, and my ex-colleague isn’t even in the online marketing industry today. Let it be said, once and for all: On most search engines meta tags will generate next to nothing when it comes to improving your rankings.
2. “We’ll optimize your website and then you’re good to go!”
Have you ever gone to a barber that have told you he can cut your hair one time only and then you’re good to go for all future? Most likely both you and your barber would realize that the hair is under constant change and that maintenance will be needed regularly to maintain a good look. The same goes for SEO. As your competition, industry and the search engines changes, your optimization will need to adapt as well.
3. “We need to cut away all the fancy flash from your site to optimize it.”
Let me explain one key thing in all onsite optimization. If your website consists of 5 different pages, you will most likely not have to optimize each single page. For example, pages such as “clients” or “about us” will hardly convert into new clients for you, so you would not suffer from designing those sections with some flash elements. Remember that the website is made for people in the first hand, not for search robots. Put the onsite optimization focus on the sections you want to convert, for example your “services” section. An optimized website is not an ugly website!
4. “SEO is a lengthy process and you’ll need to allow 12 months or so for results.“
This might be true in some cases, for example when you’re competing in a very saturated market and have top notch competition. However, for many companies that doesn’t have to be true at all. It all depends on what keywords you choose to focus on, and how well you suit your website after your clients needs. A website that is popular in it’s segment due to good usability and/or products will outrank its competition even if the competition have a better optimization. The reasons for this are many, but one of the main reasons is that a popular website gain links more easily, and as most people know today back-links are vital for search engine rankings.
5. “There are no guarantees in SEO!”
This is a pretty strange saying that still dominates large parts of the SEO industry. If you’re serious about your services and trust in your SEO strategies then guarantees should not be a problem to give. But there is a difference between realistic and unrealistic guarantees. I can only see two reasons for why a SEO company do not want to give guarantees: 1.) They know their client is in a way too competitive market for them to handle but still want to get the deal in, and/or 2.) They know their SEO service is very poor and won’t make a difference to the client’s rankings. I would like to make a seemingly bold claim: all SEO – if done correctly and ethically – will make a difference in the rankings of a website. There should therefore not be a problem to offer some sort of guarantee on the work done. I think a fair guarantee is to offer refund of the cost for the onsite optimization. If you’re onsite changes has made no difference to the clients rankings, then what are you charging them for?
I personally think that SEO is one of the best ways for many companies in the online market to reach their audience and grow their business. I’m pretty sure that most companies will realize the huge potential of the search engines once the question marks around SEO has been straightened out. Remember that true SEO is not about manipulating, it’s about adapting and creating real quality.
Soheil Amorpour, CEO @ CPerspective Online Marketing Agency
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